The inventory across the shops focuses on vintage finds, curated home goods, and eclectic salvage. This includes items such as vinyl records, books, postcards, antique radios, and unique upcycled pieces.
FAQ
What types of items do you sell?
What is the condition of the items listed?
They're used. Pre-owned. Previously loved by someone else. That's literally the entire point of our shop. Every item shows signs of its past life—scratches, patina, maybe a mystery stain or two. We describe each item's battle scars in detail, so read the damn description before complaining that your 1987 Cabbage Patch Kid doesn't look mint-in-box.
Do you test electronics and vintage media before selling?
Our process is straightforward: we source hard-to-find items and perform basic cleaning to preserve their original state without compromising their vintage integrity. We do our best to describe the specific condition of every artifact so you know exactly what to expect before it reaches your cart.
How do you handle the cleaning and restoration of your inventory?
Our process is straightforward: we source hard-to-find items and perform basic cleaning to preserve their original state without compromising their vintage integrity. We do our best to describe the specific condition of every artifact so you know exactly what to expect before it reaches your cart.
When can I expect my order to arrive?
We partner with reliable carriers including USPS and UPS to ensure your finds are delivered safely. While we process orders promptly, delivery timelines are subject to standard carrier transit times once the package leaves our warehouse.
What is your policy on returns and refunds?
We maintain a dedicated Returns and Refunds policy which can be accessed via the link in our website footer. Because we specialize in unique, one-of-a-kind vintage items, we encourage customers to review all product descriptions and photos carefully prior to purchase. All used items can be returned, simply request a return label from orders@thisoldthing.shop.
What is "myTOTS" and how do I use it?
'myTOTS' is our customer portal designed to help you manage your interaction with the shop. You can use it to track your current orders (totsORDERS), manage your account settings (totsDATA), and update your profile information (totsINFO).
How can I contact the shop if I have a specific question?
You can reach us directly via email at ask@thisoldthing.shop for general questions or orders@thisoldthing.shop regarding a purchase. For those who prefer traditional mail or need our physical location, call us.
STILL HAVE ANY QUESTIONS?
ask@thisoldthing.shop